Privacy policy

Last up-date : 25/11/2015

1. Introduction

The micro-enterprise "Raphaël Epaillard," located at 35 rue de Marly, 91410 Corbreuse, respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, share, and safeguard your information in connection with our website [Website URL] and our Traditional Chinese Medicine services.

2. Data controller

The data controller is :
Raphaël Epaillard
35 rue de Marly, 91410 Corbreuse, France
+33769821725
raphael.epaillard@gmail.com
SIRET : 99023742200011

3. Data collected

3.1. Browsing data :

• IP address, browser type, pages visited

• Cookies et technologies similaires

• Données via Google Analytics (anonymisées)

3.2. Données de contact :

• Name

• E-mail adress

• Phone number

• Messages exchanged via chat and the contact form

3.3. Booking Data :

• Health information voluntarily shared

• Appointment Preferences

• Session History

4. Purposes of Data Processing

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5. Retention Period

• Contact data: 3 years after last contact

• Health data: 10 years (legal requirement)

• Cookies: Maximum 13 months

• Browsing data: 25 months

6. Data Sharing

Your data may be shared with :

• Our healthcare staff (within the scope of treatment)

• Our technical service providers (hosting provider, booking solution)

• Legal authorities (upon lawful request)

7. Data Security

We implement appropriate technical and organizational measures including :

• Encryption of sensitive data

• Access restricted to authorized personnel only

• Regular backups

• IT security protocols

8. User Rights

In accordance with the GDPR, you have the following rights :

• Right to access your personal data

• Right to rectify inaccurate data

• Right to erasure ("right to be forgotten")

• Right to restrict processing

• Right to data portability

• Right to object to processing

To exercise these rights, please contact us at :
raphael.epaillard@gmail.com
or by mail to the postal address provided above.

9. Cookies

Our website uses :

• Essential cookies: required for functionality

• Analytics cookies: to measure website traffic

• Preference cookies: to remember your choices

You can configure your preferences via our cookie banner

10. Transfers Outside the EU

No transfer of personal data outside the European Union is carried out.

11. Complaint

If you believe your rights have not been respected, you may lodge a complaint with the French Data Protection Authority (CNIL) :
CNIL - 3 Place de Fontenoy - TSA 80715 - 75334 PARIS CEDEX 07
Phone : 01 53 73 22 22

12. Modifications

We reserve the right to modify this privacy policy. Any changes will be notified via our website.

13. Contact

For any questions regarding this privacy policy :
Email : raphael.epaillard@gmail.com
Phone : +33769821725
Adress : 35 rue de Marly, 91410 Corbreuse, France

Appendix: Specific Information Regarding Health Data
In accordance with Article L.1110-4 of the French Public Health Code, information concerning your health is covered by medical confidentiality. Only healthcare staff directly involved in your care have access to it, in compliance with shared professional secrecy.